Timeframe
July 2017 - January 2018
My role
A voice interaction prototype that I made for HackDay in July 2017 at PagerDuty led to my involvement in an exploratory company initiative focused on voice interactions. As part of this initiative, I brainstormed voice user interface concepts, created comic strips illustrating possible voice interactions for PagerDuty, created a survey to understand what kinds of scenarios resonated most with customers, ran a UX Labs booth at PagerDuty Summit 2017 to gather customer feedback on interactive prototypes, and co-authored an article published on The New Stack called "VoiceOps: Virtual Assistants for IT Ops Environments."