Voice UI Explorations

PagerDuty

Timeframe

July 2017 - Present

My role

A voice interaction prototype that I made for HackDay in July 2017 at PagerDuty led to my involvement in an exploratory company initiative focused on voice interactions. As part of this initiative, I brainstormed voice user interface concepts, created comic strips illustrating possible voice interactions for PagerDuty, created a survey to understand what kinds of scenarios resonated most with customers, ran a UX Labs booth at PagerDuty Summit 2017 to gather customer feedback on interactive prototypes, and co-authored an article published on The New Stack called "VoiceOps: Virtual Assistants for IT Ops Environments."

Tools

SaySpring

Google Actions Console

Pixton

Comics

Voice_Enabled_PagerDuty_App_by_Corinna_Sherman.png
Hands_Free_Incident_Response_by_Corinna_Sherman.png
Pixton_Comic_Transition_to_War_Time_by_Corinna_Sherman.png